Our Story

About Harlo Unkle

We started Harlo Unkle because finding a reliable home repair provider in Singapore shouldn't feel like a gamble. We've lived through the same frustrations — the contractor who says "wait wait," the surprise invoice, the neighbour's recommendation that didn't pan out. So we built something better.

A Singapore Home Services Platform Built by Locals

Harlo Unkle is not a directory. We're not just another list of phone numbers scraped from the internet. We're a curated routing platform that connects homeowners in Singapore with providers we've personally vetted and believe in.

We're based in Singapore. We live in HDB flats and condos. We've dealt with toilet leaks at 2am, power trips during monsoon season, and the nightmare of a broken digital lock with groceries in hand. We know what it's like — and we know which providers actually show up.

Our team's combined experience spans over 15 years in Singapore's home services industry. We've worked directly with HDB renovation projects, managed property maintenance for condominiums, and built relationships with reliable tradespeople across every town on the island — from Woodlands in the north to Changi in the east, from Jurong in the west to Marina Bay in the south.

Our Vetting Process

Every provider on our platform goes through a screening process before we recommend them. Here's what we look for:

Licensed & Insured

All electrical providers must hold a valid EMA licence (Energy Market Authority). Plumbers understand PUB requirements for waterworks. Gas hob technicians are EMA-registered gas service workers. We verify this before onboarding.

Track Record

Providers must demonstrate at least 3 years of hands-on experience in their trade. For aircon servicing, this means familiarity with split systems, cassette units, and VRV/VRF systems common in Singapore's HDB and condo landscape.

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Transparent Pricing

No bait-and-switch. Providers must give a firm quote before starting work — whether via WhatsApp photo assessment or on-site visit. Hidden fees are the #1 complaint from Singapore homeowners, and we don't tolerate it.

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HDB & Condo Familiarity

Our providers understand the unique requirements of Singapore housing: SCDF fire-rated door locks for corridor HDBs, HDB renovation permit awareness, MCST rules for condo maintenance work, and the difference between a 4-room and 5-room HDB toilet layout.

Response Time

Emergency services must be able to respond within 24 hours. For urgent call-outs (locked out, active leak, power trip), we prioritise providers who can reach you within 30 minutes to 2 hours depending on your location.

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Ongoing Quality Monitoring

We don't just vet once and forget. We continuously monitor provider performance based on homeowner feedback. Providers who consistently underperform are removed from our network.

What Happens When You Call

  1. 1 You call or WhatsApp us.

    Describe your problem. Send a photo if you can — this helps us give an accurate quote.

  2. 2 We route you to the nearest vetted provider.

    Based on your location and the type of work needed, we connect you with the closest qualified provider in our network.

  3. 3 Provider gives you a transparent quote.

    You get a firm price before any work starts. No surprises. If the job scope changes, you agree to the new price first.

  4. 4 Job done. You pay the provider directly.

    No middleman pricing. You pay the provider's rate. Our platform is free for homeowners.

What Makes Harlo Unkle Different

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Singapore-First

We only serve Singapore. We understand HDB regulations, PUB waterworks standards, SCDF fire safety requirements, and the specific plumbing/electrical codes that apply here. Built for Singapore from day one.

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No Middleman Markups

Unlike agency-based platforms that add 20-40%% on top of the provider's rate, we route you directly. You pay the provider's quoted price. We earn through our platform subscription with providers, not by inflating your bill.

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Price Transparency Education

Every service page on our site shows realistic price ranges based on current Singapore market rates. We want you to know what fair pricing looks like before you call.

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Wide Service Coverage

10 services across 29 areas. Plumbing, handyman, aircon servicing, electrical, door repair, wall mounting, toilet waterproofing, epoxy grouting, appliance repair, and locksmith — all available islandwide.

Need a reliable provider? We're one call away.

CALL UNKLE NOW

Harlo Unkle — Sorted, One Call.

Singapore's home services routing platform. Vetted providers, transparent pricing.

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